Introduction
When it comes to helping people with disabilities in New Mexico, one program stands out: nmtap. This is short for the New Mexico Technology Assistance Program, a statewide effort that makes life better for folks by giving them access to helpful tools and devices. If you’re curious about what nmtap does or how it can help, this article will explain it, easy-to-understand.
The nmtap program is all about assistive technology—things like wheelchairs, hearing aids, or special computer tools that help people do everyday tasks. It’s designed for anyone with a disability, regardless of age or income. Whether you’re a parent, a caregiver, or someone looking for support, nmtap offers free services to make things easier. Let’s explore what it is, how it works, and why it’s so important.
What Is NMTAP?
The nmtap stands for the New Mexico Technology Assistance Program. The state runs a unique program to help people with disabilities get the tools they need to live better lives. These tools, called assistive technology, can be anything from a simple magnifying glass to a high-tech speech device. The goal of nmtap is to ensure everyone in New Mexico can access these helpful items.
This program started under the New Mexico Governor’s Commission on Disability and has been active since 2014. It’s funded by a grant from the U.S. government, which means it’s free for anyone who qualifies. Nmtap serves all kinds of people—kids, adults, seniors—with any disability, like trouble hearing, seeing, moving, or thinking. It’s a big help for those who need a little extra support.
Why does this matter? Assistive technology can change lives. With nmtap, people can borrow devices, learn how to use them, or even get help buying them. It’s all about allowing folks to be more independent and enjoy their days.

How Does NMTAP Work?
How does nmtap help people? It’s pretty straightforward. The program offers many free services to connect people with the right assistive technology. First, they give information. If you’re unsure what tool you need, nmtap staff can explain your options and point you in the right direction.
Next, they let you try things out. Nmtap has a library of devices you can borrow for a few weeks—usually six—to see if they work for you. It could be something like a talking clock or a walker. They also demonstrate how the tools work so you can decide if they’re a good fit.
If you need more help, nmtap offers training and technical support. They can teach you how to use a device or fix minor problems. Plus, they have a loan program to help you buy equipment if you can’t afford it upfront. It’s all about ensuring you get what you need, step by step.
Who Can Use NMTAP Services?
One of the best things about nmtap is that it’s for everyone with a disability in New Mexico. Whether young or old, rich or poor—nmtap is there to help. Did you have trouble walking? They’ve got mobility aids. Hard of hearing? They can show you listening devices. There’s something for every need.
Families and caregivers can use tap, too. If you’re looking after someone with a disability, the program can help you find tools to make your job easier. Teachers, doctors, and therapists also turn to nmtap for advice on what their students or patients might need. It’s a resource for the whole community.
Even if you’re not sure you qualify, you can reach out. The nmtap team will talk to you about your situation and figure out how they can assist. It’s all about including as many people as possible and improving life across the state.
Services Offered by NMTAP
The nmtap program has a lot of services to offer. One big one is information and referral. They’ll answer your questions about assistive technology and connect you with other helpful groups if needed. It’s like having a guide to figure out what’s out there.
They also do device demonstrations. It means you can see a tool in action before committing to it. Nmtap staff will show you how it works and let you ask questions. It’s a great way to test things like magnifying screens or voice-activated gadgets.
Another service is the device loan program. For six weeks, you can borrow items from nmtap to try them at home. If you like it, they can help you get your own. They also have a low-interest financial loan program to help you buy more oversized items, like wheelchairs. These services make assistive technology easy to access.
How to Get Started with NMTAP
Getting started with nmtap is simple. First, reach out to it. You can call the main office in Albuquerque at 505-841-4464 or email nmtap@gcd.nm.gov. Tell them what you’re looking for—maybe you need help hearing better or getting around more easily.
Once you contact nmtap, they’ll ask questions about your needs. They might suggest a device to try or invite you to a demonstration. They’ll set that up for you if you want to borrow something. The staff is friendly and ready to help, so don’t be shy about asking.
You can also visit their website at tap.gcd.nm.gov. It’s got info on their services, a contact form, and updates about events. Nmtap makes it easy to take that first step toward finding the right assistive technology.
Where Is NMTAP Located?
The nmtap program is based in Albuquerque, New Mexico, at 625 Silver Ave. SW, Suite 100B. It is their principal office, where most of the team works. It’s a central spot, making it easier to serve the whole state from there.
They used to have two smaller offices—one in the northeast at Highlands University and one in the southwest at Western New Mexico University. But due to budget cuts, those closed in recent years. Now, nmtap runs everything out of Albuquerque, though they still help people statewide.
If you’re not near Albuquerque, don’t worry. Nmtap can mail devices to you or work with you over the phone. Their goal is to reach every corner of New Mexico, so the location won’t stop you from getting support.

Benefits of Using NMTAP
Using nmtap comes with a lot of perks. For one, it’s free to try things out. Borrowing a device or getting advice doesn’t cost you anything, which is a massive relief for many people. It’s a no-risk way to see what works.
Another benefit is the expert help. The nmtap team knows all about assistive technology and how it can fit into your life. They’re not just guessing—they have training and experience to support their advice. That means you’re more likely to find something useful.
Plus, nmtap saves you time. Instead of searching stores or websites alone, they offer you options. Whether it’s a loaner device or a financial plan, they make the process smooth and stress-free.
NMTAP and Education
Education is a big focus for nmtap. Kids with disabilities often need extra help in school, and assistive technology can make learning easier. Nmtap works with families and teachers to find the right tools, like speech-to-text software or hearing aids.
They also offer training, so students and teachers know how to use these devices. For example, a kid might borrow a tablet with unique apps from nmtap to keep up in class. It’s a way to make sure every student gets a fair shot at learning.
Parents love this support because it helps their kids succeed without extra stress. Nmtap’s education services show how assistive technology can open doors in the classroom and beyond.
NMTAP and Work
Getting or keeping a job can be tricky with a disability, but nmtap helps there too. It offers tools to make work easier, like ergonomic chairs or computer screen readers. These can help you do your job well, no matter the challenge.
Nmtap also teams up with the New Mexico Division of Vocational Rehabilitation. If you’re looking for work, they can suggest devices to improve your skills or hire you. It’s all about helping you stay active and earn a living.
For employers, nmtap is a resource, too. They can learn how to support workers with disabilities using simple tech solutions. It’s a win for everyone involved.
How to Care for Devices from NMTAP
If you borrow or buy a device through nmtap, taking care of it is key. Keep it clean with a soft cloth—don’t use water unless the manual says it’s okay. Dirt and dust can mess up how it works, so wipe it down now and then.
Store it safely when you’re not using it. Coil cords loosely and keep devices in a dry spot away from kids or pets. Nmtap devices are sturdy, but treating them well makes them last longer.
If something breaks, let nmtap know. It might fix or replace it, especially if it’s a loaner. Good care prepares the tech for you or the next person who needs it.
Troubleshooting Problems with NMTAP Devices
Sometimes, a device from nmtap might not work right. If it stops, check the basics first. Is it plugged in? Are the batteries charged? Simple fixes like these often solve the problem.
If that doesn’t work, look for damage. A cracked screen or frayed cord could be the issue. Call nmtap at 505-841-4464 to report it—it can tell you what to do next. They might ask you to send it back or offer a replacement.
Don’t try to fix it yourself unless you know how. Nmtap staff are the experts, and they’ll handle tricky stuff. It keeps you safe and the device in good shape.

NMTAP Events and Training
The nmtap team hosts events to teach people about assistive technology. They might do a workshop at a senior centre or a school, showing off devices like hearing loops or walkers. These events are free and open to anyone interested.
Training is part of the deal, too. If you borrow a device, nmtap can show you how to use it right. Depending on your location, they might visit your home or do it over the phone. It’s hands-on help that makes a difference.
Check their website for upcoming events. They used to hold a big conference called ATC, but it’s on hold until 2025. Still, smaller sessions pop up, so keep an eye out.
Frequently Asked Questions About NMTAP
People often ask about nmtap. “Who can use it?” Anyone with a disability in New Mexico, plus their families or caregivers. “Is it free?” Yes, most services like borrowing or advice don’t cost a dime.
“What if I break a device?” Just tell nmtap—they’ll figure it out with you. “Can I buy stuff through them?” Not directly, but they’ll help you find vendors or loans. These answers clear up the basics.
Another common question is, “How do I know what I need?” The nmtap team will talk to you and suggest options based on your situation. They make it easy to get started.
Final Thoughts on NMTAP
The nmtap program is a lifeline for people with disabilities in New Mexico. It’s simple, free, and packed with helpful services, from lending devices to teaching you how to use them. Whether you’re struggling to hear, move, or learn, nmtap has something to offer.
It’s more than just a program—it’s a way to stay independent and enjoy life more. With expert support and a focus on access, nmtap proves that small tools can significantly impact. If you or someone you know could use a hand, call them. You won’t regret it.
References
- New Mexico Technology Assistance Program Official Website (tap.gcd.nm.gov) – Services, contact info, and program details.
- NM Governor’s Commission on Disability (gcd.nm.gov) – Background on nmtap and its mission.
- Family Caregiver Alliance (caregiver.org) – Info on nmtap’s role for caregivers.
- Center for Assistive Technology Act Data Assistance (catada.info) – Context on assistive tech programs.
- New Mexico State University AgrAbility (agrability.nmsu.edu) – Nmtap’s work with farmers and ranchers.